Using an Online Patient Monitoring System to Improve Care for Children With Chronic Conditions (TriVoxHealth)
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ClinicalTrials.gov Identifier: NCT02097355 |
Recruitment Status :
Completed
First Posted : March 27, 2014
Last Update Posted : July 14, 2020
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Condition or disease | Intervention/treatment | Phase |
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Attention Deficit Hyperactivity Disorder Asthma Autism Spectrum Disorder Depression Epilepsy | Other: TriVox for clinical care | Not Applicable |
TriVox Health is a web-based patient management and monitoring system designed to track patients' disease symptoms and response to therapy over time. TriVox Health enables clinics to use electronic surveys to gather data remotely from multiple responders, including patients, parents/guardians, school personnel and ancillary providers, and view the responses in a timely manner via graphical, tabular, and narrative summary formats.
This quality improvement (QI) initiative will implement TriVox as the standard of care for all patients who receive care for ADHD, asthma, autism, depression, and epilepsy within seven ambulatory specialties at Boston Children's Hospital. Patients and families will use TriVox to report on patient health status and will complete clinically-reTriVoxlevant questionnaires at routine intervals. Providers will use the information collected through TriVox to inform their clinical care of the patient/family.
To evaluate the effectiveness of TriVox, we will conduct a 24-month phased, cluster randomized controlled trial (RCT) where we randomize providers to "active" vs. "delayed-start" to TriVox use, with patients clustered by provider (within specialties) for analytic purposes. Delayed-start providers will crossover to active TriVox use after 12 months. Patients/families will complete additional surveys in order to assess the system's actual or potential effects on patient/family-provider interactions, healthcare utilization and costs.
Study Type : | Interventional (Clinical Trial) |
Actual Enrollment : | 946 participants |
Allocation: | Randomized |
Intervention Model: | Crossover Assignment |
Masking: | None (Open Label) |
Primary Purpose: | Health Services Research |
Official Title: | Integrated Clinical Information Sharing System: Implementation and Mixed-Methods Evaluation of a Web-based Monitoring and Management System for Patients With Chronic Conditions |
Actual Study Start Date : | December 2014 |
Actual Primary Completion Date : | December 2019 |
Actual Study Completion Date : | December 2019 |

Arm | Intervention/treatment |
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Experimental: TriVox Active
Provider using TriVox for clinical care
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Other: TriVox for clinical care
Use TriVox disease modules to manage patients |
No Intervention: TriVox Delayed-start
Providers not using TriVox for clinical care
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- Change in caregiver-rated disease-specific symptoms [ Time Frame: Baseline to 12 months ]Caregiver-reported ratings on disease-specific symptom rating scale. For example, Vanderbilt ADHD Parent Rating Scale for ADHD; Asthma Control Test for asthma
- Number of patients with "red flag" alerts [ Time Frame: 1 month ]Number of patients whose responses to clinical questionnaires trigger a "red flag" alert in ICISS
- Change in caregiver-rated global functioning [ Time Frame: Baseline to 12 months ]Caregiver ratings on modified Clinical Global Assessment Scale
- Experience of care [ Time Frame: Baseline and after every ambulatory visit for up to 84 months ]Participant ratings on Post-Visit Experience of Care Survey
- Healthcare utilization [ Time Frame: 12 months ]inpatient and ambulatory visits within healthcare system directly related to patient's medical or mental health condition
- Direct out of pocket expenditures [ Time Frame: 12 months ]Out of pocket expenditures directly related to care for child's medical or mental health condition, e.g. co-pays, prescription costs

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Ages Eligible for Study: | Child, Adult, Older Adult |
Sexes Eligible for Study: | All |
Accepts Healthy Volunteers: | No |
Inclusion Criteria:
- Pediatric patients with clinical diagnosis of ADHD, asthma, autism, depression, and/or epilepsy
- Patient receives care for these diagnoses from providers in participating ambulatory clinics (Primary Care, Adolescent Medicine, Developmental Medicine, Neurology, Psychiatry)
- Patient's primary caregiver enrolled in TriVox
Exclusion Criteria:
- None

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.
Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT02097355
United States, Massachusetts | |
Boston Children's Hospital | |
Boston, Massachusetts, United States, 02115 |
Principal Investigator: | Eugenia Chan, MD, MPH | Boston Children's Hospital | |
Principal Investigator: | Eric Fleegler, MD, MPH | Boston Children's Hospital |
Responsible Party: | Eugenia Chan, Attending Physician, Boston Children's Hospital |
ClinicalTrials.gov Identifier: | NCT02097355 |
Other Study ID Numbers: |
BCH PPQI 52012 |
First Posted: | March 27, 2014 Key Record Dates |
Last Update Posted: | July 14, 2020 |
Last Verified: | July 2020 |
Individual Participant Data (IPD) Sharing Statement: | |
Plan to Share IPD: | No |
chronic disease patient portal health information technology patient provider communication quality improvement |
Disease Chronic Disease Attention Deficit Disorder with Hyperactivity Autism Spectrum Disorder Pathologic Processes |
Attention Deficit and Disruptive Behavior Disorders Neurodevelopmental Disorders Mental Disorders Child Development Disorders, Pervasive Disease Attributes |