Evaluating Patient Satisfaction of UROGYN Office Visits With Different Type of Interpretation Services. (SIPI)
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|ClinicalTrials.gov Identifier: NCT03470194|
Recruitment Status : Recruiting
First Posted : March 19, 2018
Last Update Posted : May 28, 2019
|Condition or disease||Intervention/treatment||Phase|
|Pelvic Floor Disorders||Other: Interpretation Modality: In Person Other: Interpretation Modality: Telephonic||Not Applicable|
This study is a randomized controlled trial. Patients presenting to the UMass Memorial UROGYN clinic will be screened for eligibility using the inclusion and exclusion criteria. LEP patients will be identified as patients that initiate conversation in a non-English language and are only able to communicate adequately regarding their medical problem in a non-English language.
After patients have been seen for their scheduled office visit, they will be invited to participate in the study. Once the patient has agreed to participate in the study the participant will be randomized. Study assignment will be revealed using sequentially numbered sealed opaque envelopes. Randomization will be performed using software and a block randomization scheme to yield a 50% chance of having an in-person interpreter.
Those assigned to the control group will receive phone translation services and the experimental group will have in person interpreters.
At the subsequent visit, demographic information will be collected and patients will then receive interpretation services from the phone or an in-person interpreter.
|Study Type :||Interventional (Clinical Trial)|
|Estimated Enrollment :||114 participants|
|Intervention Model:||Parallel Assignment|
|Masking:||None (Open Label)|
|Primary Purpose:||Health Services Research|
|Official Title:||Urogynecological Office Visits and Patient Satisfaction of Limited English-Proficient Patients With Phone Interpreter Services Compared to In-Person Interpreters: Randomized Controlled Trial (SIPI)|
|Actual Study Start Date :||December 15, 2017|
|Estimated Primary Completion Date :||June 28, 2019|
|Estimated Study Completion Date :||July 15, 2019|
Active Comparator: Interpretation Modality: In person
Participants assigned to this group will use an in person interpreter for the duration of the UROGYN office visit
Other: Interpretation Modality: In Person
Use of In-Person interpretation support for LEP participant during clinical appointment
Active Comparator: Interpretation Modality: Telephonic
Participants assigned to this group will use a phone interpreter for the duration of the UROGYN office visit
Other: Interpretation Modality: Telephonic
Use of telephonic interpretation support for LEP participant during clinical appointment
- Patient satisfaction [ Time Frame: Immediately assessed after office visit ]Patient satisfaction will be measured by a 14 - item questionnaire
To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.
Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT03470194
|Contact: Danielle I Taylor, DOemail@example.com|
|United States, Massachusetts|
|U Mass Memorial Hospital||Recruiting|
|Worcester, Massachusetts, United States, 01605|
|Contact: Danielle l Taylor, DO 508-334-9840 firstname.lastname@example.org|
|Principal Investigator:||Michael Flynn, MD||UMass Worcester|