We updated the design of this site on December 18, 2017. Learn more.
ClinicalTrials.gov Menu

Remote Simultaneous Medical Interpreting and Medical Outcomes (RSMI)

The safety and scientific validity of this study is the responsibility of the study sponsor and investigators. Listing a study does not mean it has been evaluated by the U.S. Federal Government. Read our disclaimer for details.
ClinicalTrials.gov Identifier: NCT00522327
Recruitment Status : Completed
First Posted : August 29, 2007
Last Update Posted : July 7, 2015
Information provided by:

Study Description
Brief Summary:

All new patients to the general medicine clinic who were not primarily English speaking were randomized, after consenting, to receieve either remote simultaneous medical interpreting or usual and customary interpreting services. Patient charts were followed for one year after enrollment to assess medical outcomes, including patient satisfaction, diabetes management, lipid management, depression screening and management, vaccine administration.

All Spanish-speaking ER patients were similarly enrolled. They were followed for one ER visit and their knowledge of exit instructions was assessed, as well as their satisfaction with care.

Condition or disease Intervention/treatment
DIabetes Other: remote simultaneous medical interpreting Other: usual and customary Other: ENglish speaking

Study Design

Study Type : Interventional  (Clinical Trial)
Actual Enrollment : 1200 participants
Allocation: Randomized
Intervention Model: Single Group Assignment
Masking: None (Open Label)
Official Title: Remote Simultaneous Medical Interpretation: Medical Outcomes
Study Start Date : November 2004
Study Completion Date : October 2006
Arms and Interventions

Arm Intervention/treatment
Experimental: 1
remote simult med interpret
Other: remote simultaneous medical interpreting
remote simultaneous medical interpretation
Active Comparator: 2
Usual & Customary
Other: usual and customary
usual and customary interpreting
comparison group
Other: ENglish speaking
English speakers

Outcome Measures

Primary Outcome Measures :
  1. Adherence with care [ Time Frame: one year ]

Secondary Outcome Measures :
  1. care parameters [ Time Frame: one year ]

Eligibility Criteria

Information from the National Library of Medicine

Choosing to participate in a study is an important personal decision. Talk with your doctor and family members or friends about deciding to join a study. To learn more about this study, you or your doctor may contact the study research staff using the contacts provided below. For general information, Learn About Clinical Studies.

Ages Eligible for Study:   18 Years to 85 Years   (Adult, Senior)
Sexes Eligible for Study:   All
Accepts Healthy Volunteers:   Yes

Inclusion Criteria:

  • Limited English-speaking
  • English-speaking
  • New patient in medicine clinic
Contacts and Locations

Information from the National Library of Medicine

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.

Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT00522327

Sponsors and Collaborators
New York University School of Medicine
The California Endowment
The Commonwealth Fund
Principal Investigator: Francesca M Gany, MD., M.S. New York University School of Medicine