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The overall goal of this randomized, controlled trial is to test whether educational interventions - directed toward empowering patients and delivered via the Beth Israel Deaconess Medical Center (BIDMC's) secure patient Internet portal PatientSite - can improve the outcomes and satisfaction with care of adult primary care patients with 3 common conditions: chronic pain, depression, and progressive difficulty walking.
Condition or disease
Behavioral: E-mail coaching to improve patient communication with doctor
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Ages Eligible for Study:
18 Years and older (Adult, Senior)
Sexes Eligible for Study:
Accepts Healthy Volunteers:
Primary care patients aged 18 and older, of participating physicians within 5 internal medicine practices in Boston
Registered users of patient-provider internet portal called PatientSite
Screened positive for depression, chronic pain, or lower extremity mobility difficulty
Current treatment for screened condition by medical or surgical specialist or other appropriate licensed health professional such as a physical therapist or mental health counselor