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Improving Patient Satisfaction Improving Patient Satisfaction

This study has been completed.
Sponsor:
ClinicalTrials.gov Identifier:
NCT01263639
First Posted: December 21, 2010
Last Update Posted: July 28, 2014
The safety and scientific validity of this study is the responsibility of the study sponsor and investigators. Listing a study does not mean it has been evaluated by the U.S. Federal Government. Read our disclaimer for details.
Information provided by (Responsible Party):
Brent Joseph Morris, Vanderbilt University
Results First Submitted: November 11, 2013  
Study Type: Interventional
Study Design: Allocation: Randomized;   Intervention Model: Parallel Assignment;   Masking: Triple (Participant, Investigator, Outcomes Assessor)
Conditions: Satisfaction
Trauma
Interventions: Other: Orthopaedic Attending Biosketch Card
Other: Standard of care - No biosketch card

  Participant Flow
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Recruitment Details
Key information relevant to the recruitment process for the overall study, such as dates of the recruitment period and locations
January 2011 to December 2011. All patients were admitted from the ER to the orthopaedic trauma service and had operative injuries requiring surgery on the same admission.

Pre-Assignment Details
Significant events and approaches for the overall study following participant enrollment, but prior to group assignment
No text entered.

Reporting Groups
  Description
Intervention Group, Biosketch Card The investigators aim to improve the patient-physician relationship and improve patient satisfaction by providing a biosketch card of the attending orthopaedic trauma surgeon to the patient. The biosketch card will include a picture of the attending orthopaedic surgeon with a brief synopsis of his or her: education background, specialty, surgical interests, research interests, and other interests including hobbies.
Control Group, Standard Care The "intervention" group will receive an attending photo/biosketch card within 24 hours of admission while the control group will not. The control group will receive the usual/standard care as provided to all orthopaedic trauma admission patients without receiving a biosketch card.

Participant Flow:   Overall Study
    Intervention Group, Biosketch Card   Control Group, Standard Care
STARTED   107   121 
COMPLETED   34   42 
NOT COMPLETED   73   79 
Lost to Follow-up                66                70 
Exclusion =Admission greater than 7 days                7                9 



  Baseline Characteristics
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Population Description
Explanation of how the number of participants for analysis was determined. Includes whether analysis was per protocol, intention to treat, or another method. Also provides relevant details such as imputation technique, as appropriate.
No text entered.

Reporting Groups
  Description
Intervention Group, Biosketch Card The investigators aim to improve the patient-physician relationship and improve patient satisfaction by providing a biosketch card of the attending orthopaedic trauma surgeon to the patient. The biosketch card will include a picture of the attending orthopaedic surgeon with a brief synopsis of his or her: education background, specialty, surgical interests, research interests, and other interests including hobbies.
Control Group, Standard Care The "intervention" group will receive an attending photo/biosketch card within 24 hours of admission while the control group will not. The control group will receive the usual/standard care as provided to all orthopaedic trauma admission patients without receiving a biosketch card.
Total Total of all reporting groups

Baseline Measures
   Intervention Group, Biosketch Card   Control Group, Standard Care   Total 
Overall Participants Analyzed 
[Units: Participants]
 107   121   228 
Age 
[Units: Participants]
     
<=18 years   6   6   12 
Between 18 and 65 years   80   88   168 
>=65 years   21   27   48 
Age 
[Units: Years]
Mean (Standard Deviation)
 42.7  (17.3)   41.9  (17.1)   42.3  (15.8) 
Gender 
[Units: Participants]
     
Female   43   52   95 
Male   64   69   133 
Region of Enrollment 
[Units: Participants]
     
United States   107   121   228 


  Outcome Measures

1.  Primary:   Patient Satisfaction as Measured by Giving an "Excellent" Score on a 5-point Rating   [ Time Frame: within 2 weeks of discharge and before first clinic appointment ]


  Serious Adverse Events


  Other Adverse Events


  Limitations and Caveats
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Limitations of the study, such as early termination leading to small numbers of participants analyzed and technical problems with measurement leading to unreliable or uninterpretable data
No adverse events. Limitations included poor patient follow-up due to poor patient participation with telephone call surveys.


  More Information
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Certain Agreements:  
All Principal Investigators ARE employed by the organization sponsoring the study.


Results Point of Contact:  
Name/Title: Dr. Brent J. Morris Orthopaedic Resident
Organization: Vanderbilt Medical Center
phone: 615-835-0699
e-mail: brent.j.morris@vanderbilt.edu


Publications of Results:

Responsible Party: Brent Joseph Morris, Vanderbilt University
ClinicalTrials.gov Identifier: NCT01263639     History of Changes
Other Study ID Numbers: Patient Satisfaction
Clinical Trial ( Other Grant/Funding Number: National Center for Advancing Translational Sciences (grant 2 UL1 TR000445-06). )
First Submitted: December 16, 2010
First Posted: December 21, 2010
Results First Submitted: November 11, 2013
Results First Posted: July 28, 2014
Last Update Posted: July 28, 2014