Tracking and Improving Trust/Respect
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|ClinicalTrials.gov Identifier: NCT04392336|
Recruitment Status : Suspended (COVID-19)
First Posted : May 18, 2020
Last Update Posted : May 18, 2020
This study will examine the efficacy of a feedback system for providers that tracks patient trust/respect on an ongoing basis and to test the hypothesis that receiving feedback on trust/respect will lead to improvements in patient satisfaction, functioning, symptoms, and trust/respect.
|Condition or disease||Intervention/treatment||Phase|
|To Test Whether Feedback on Symptoms and Trust/Respect Can Improve Outcomes||Other: Trust/Respect feedback||Not Applicable|
|Study Type :||Interventional (Clinical Trial)|
|Estimated Enrollment :||180 participants|
|Intervention Model:||Parallel Assignment|
|Masking:||Single (Outcomes Assessor)|
|Official Title:||Development and Validation of a Feedback System for Tracking and Improving Trust/Respect in an Economically Disadvantaged Behavioral Health Population|
|Actual Study Start Date :||September 27, 2019|
|Estimated Primary Completion Date :||December 2020|
|Estimated Study Completion Date :||December 2020|
Experimental: Trust/Respect feedback
Clinicians with consumers in this arm receive feedback on trust/respect in addition to symptom feedback.
Other: Trust/Respect feedback
This feedback includes information on the level of trust/respect that a consumer has for their clinician in addition to symptom feedback.
No Intervention: No Trust/Respect feedback
Clinicians with consumers in this arm do not receive feedback on trust/respect and only receive symptom feedback.
- Change in PROMIS SF v2.0 scores [ Time Frame: Each session, up to 12 sessions or around 3 months ]Evaluates satisfaction with social roles and activities. Raw scores range from 4 to 20. This is a longitudinal assessment of change between multiple time points.
- Change in Satisfaction with Care scores [ Time Frame: Each session, up to 12 sessions or around 3 months ]Evaluates satisfaction with care. Raw scores range from 1 to 7. This is a longitudinal assessment of change between multiple time points.
- Change in BASIS-24 scores [ Time Frame: Each session, up to 12 sessions or around 3 months ]The 24-item Behavior and Symptom Identification Scale is used to determine overall well-being. Scores range from 0 to 4. Lower scores indicate overall better well-being. This is a longitudinal assessment of change between multiple time points.
- Change in Opinions about My Doctor/Therapist scores [ Time Frame: Each session, up to 12 sessions or around 3 months ]Asks participants questions regarding trust/respect for their clinician. Scores range from 1 to 7, with higher scores indicating greater trust/respect. This is a longitudinal assessment of change between multiple time points.
To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.
Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT04392336
|United States, Pennsylvania|
|University of Pennsylvania|
|Philadelphia, Pennsylvania, United States, 19104|