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Job Satisfaction of Emergency Ambulance Personnel

The safety and scientific validity of this study is the responsibility of the study sponsor and investigators. Listing a study does not mean it has been evaluated by the U.S. Federal Government. Read our disclaimer for details.
 
ClinicalTrials.gov Identifier: NCT04182243
Recruitment Status : Completed
First Posted : December 2, 2019
Last Update Posted : February 27, 2020
Sponsor:
Information provided by (Responsible Party):
Semra Aslay, European University of Lefke

Brief Summary:
The emergency department crowding is a worldwide health problem. Overcapacity admissions result in a decrease in health care quality. High job satisfaction, proper working environment, appropriate institutional structuring in government, and sufficient resources of the staff mean the quality of health care. To evaluate the job satisfaction of the personnel works in emergency health care in North Cyprus and contribute to raising the quality of health services to world standards. In this study, job satisfaction of the personnel working in emergency health services in North Cyprus evaluated through a questionnaire made between October 20; November 10, 2016. It consisted of two parts in which sociodemographic characteristics and job satisfaction scale. The job satisfaction scale developed by Güneri (2011) was a 5-point Likert type. It consisted of 7 sub-dimensions: the nature of work, relations with co-workers, vocational training, relationships with supervisors, economic, cultural, social aspect, and capacity of consumables. The scale can have the lowest score of 47 and the highest score of 235. Participants' high scores on the scale indicated high job satisfaction. The participants', 31.82% were in the 36-49 age, 81.06% were women, 75% were married, 82.5% had children, and 42.42% was an undergraduate degree. The majority of the participants were nurses who had been working for more than ten years and 40-50 hours per week. No significant difference found between job satisfaction and sociodemographic characteristics (p>0.05). High school graduates, head nurses, emergency call center staff, working 1-4 years, 40-50 hours per week, and those who received updating training have significantly higher job-satisfaction scores than the other groups (p<0.05). The high job satisfaction of the personnel working in emergency health services is the meaning of high-quality health care. We recommend the inclusion of emergency health services in the existing structure of the Ministry of Health in Northern Cyprus. Also, emergency health care should be provided by paramedics and EMTs (Emergency Medical Technician), decreasing weekly working hours and increasing updating training.

Condition or disease Intervention/treatment Phase
Job Stress Other: Evaluation of job satisfaction in emergency health care providers by questionnaire Not Applicable

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Study Type : Interventional  (Clinical Trial)
Actual Enrollment : 132 participants
Allocation: N/A
Intervention Model: Single Group Assignment
Intervention Model Description: The research is a descriptive study to evaluate the working conditions and job satisfaction of nurses, paramedics, and EMTs working in Northern Cyprus. There are 138 nurses, paramedics, and EMTs working in 112 ambulance services. In the research, a complete census conducted without any sampling, and 132 staff interviewed. Four of the six nurses who were not interviewed were on long-term leave and were not on duty at the time of the study. Two nurses who were not included in the survey stated that they did not agree to participate in the study. The researcher conducted the study by appointment in the work environment between October 20 - November 10, 2016, to the health personnel participants working in 112 Emergency Departments of the Ministry of Health.
Masking: None (Open Label)
Primary Purpose: Health Services Research
Official Title: Job Satisfaction of Emergency Ambulance Personnel in Northern Cyprus
Actual Study Start Date : October 20, 2016
Actual Primary Completion Date : November 10, 2016
Actual Study Completion Date : November 10, 2016

Resource links provided by the National Library of Medicine


Arm Intervention/treatment
Emergency Health Care Provider
Working in emergency health services in Northern Cyprus
Other: Evaluation of job satisfaction in emergency health care providers by questionnaire
Other Names:
  • Nature of work
  • Relations with co-workers
  • Vocational training
  • Relationship with supervisors
  • Economic aspect
  • Cultural aspect
  • Social aspect
  • Capacity of consumables




Primary Outcome Measures :
  1. Job Satisfaction of Emergency Health Care Providers in Northern Cyprus [ Time Frame: Through study completion, an average of 6 months ]
    Questionnaire



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Ages Eligible for Study:   Child, Adult, Older Adult
Sexes Eligible for Study:   All
Accepts Healthy Volunteers:   Yes
Criteria

Inclusion Criteria:A total of 17 healthcare facilities providing emergency care services were in the study.

Exclusion Criteria:

Doctors, did not accept to join to study, long term leaving from job


Information from the National Library of Medicine

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.

Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT04182243


Sponsors and Collaborators
European University of Lefke
Investigators
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Study Director: Semra Aslay, MD European University of Lefke
Additional Information:
Publications of Results:

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Responsible Party: Semra Aslay, Ass. Prof. (M.D.), European University of Lefke
ClinicalTrials.gov Identifier: NCT04182243    
Other Study ID Numbers: Job Satisfaction
First Posted: December 2, 2019    Key Record Dates
Last Update Posted: February 27, 2020
Last Verified: February 2020
Individual Participant Data (IPD) Sharing Statement:
Plan to Share IPD: Yes
Plan Description: All collected individual participating data
Supporting Materials: Statistical Analysis Plan (SAP)
Time Frame: After published there is no ending time frame
Access Criteria: Paramedic, EMT, and nurses in emergency health care in Northern Cyprus included in the study. In the research, a complete census conducted without any sampling, and 132 staff interviewed.

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Studies a U.S. FDA-regulated Drug Product: No
Studies a U.S. FDA-regulated Device Product: No
Keywords provided by Semra Aslay, European University of Lefke:
Job Satisfaction
Emergency Health Care
Paramedic
Emergency Medical Technician
Nurse
Additional relevant MeSH terms:
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Emergencies
Occupational Stress
Disease Attributes
Pathologic Processes
Occupational Diseases
Stress, Psychological
Behavioral Symptoms