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Experiences of Visitors to a Regional Major Trauma Intensive Care Unit (VISIT_ICU)

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ClinicalTrials.gov Identifier: NCT03259776
Recruitment Status : Recruiting
First Posted : August 24, 2017
Last Update Posted : March 7, 2018
Sponsor:
Information provided by (Responsible Party):
Stefan Tino Kulnik, Kingston University

Brief Summary:

Since 2011, people who have had a serious accident in England are no longer looked after at the hospital nearest to them. Instead, they are cared for at a specialist hospital called the regional major trauma centre. This is so that they can get the best possible care from specialist professionals.

St George's is the regional major trauma centre for the 2.6 million people living in South West London and Surrey County. This area stretches about 40 miles across.

About one fifth of major trauma patients who come to St George's live more than one hour's journey away. Their visitors often travel a similar distance or even further. Family members and friends play an important part during the patient's stay. It is important to support visitors.

The aim of this study is to describe the experiences of visitors whose family member or friend has been admitted to the major trauma intensive care unit at St George's. In particular, the aim is to describe the experiences of visitors who travel from far.

First, ten visitors will be interviewed to find out more about their experiences. From these data, a survey questionnaire will then be developed and approximately 150 visitors who have been to St George's in recent months will be surveyed. This will give in-depth insights to understanding peoples' experiences of visiting at St George's, and what people thought was going well and things that could be better. The study will end with a service improvement workshop with representatives from the team at St George's and visitors. Study findings will be discussed and decisions on what should be improved will be made.

This study is being funded by St George's Hospital Charity. The study runs from August 2017 to October 2018.


Condition or disease Intervention/treatment
Major Trauma Other: Qualitative interviews and questionnaire survey

Study Type : Observational
Estimated Enrollment : 110 participants
Observational Model: Other
Time Perspective: Other
Official Title: Experiences of Visitors to a Regional Major Trauma Intensive Care Unit
Actual Study Start Date : November 16, 2017
Estimated Primary Completion Date : October 2018
Estimated Study Completion Date : October 2018

Resource links provided by the National Library of Medicine


Group/Cohort Intervention/treatment
Visitors
Qualitative interviews and questionnaire survey
Other: Qualitative interviews and questionnaire survey
Qualitative interviews and questionnaire survey




Primary Outcome Measures :
  1. Visitors' experiences [ Time Frame: 15 months ]

    This study uses mixed-methods in a two-staged approach, to provide both depth and breadth in capturing data on visitors' experiences.

    In the first stage, a series of semi-structured qualitative interviews will capture in-depth data on visitors' experiences. Participants will be asked questions such as "Can you talk a bit about visiting your relative/friend here at St George's" and "How has your daily life been since you started visiting here at St George's". These in-depth qualitative data will inform the content and structure for a bespoke visitor experience questionnaire, which will be newly developed as part of the study and copyrighted.

    In the second stage, the newly developed, bespoke visitor experience questionnaire will be used to survey a larger number of visitors, gathering both quantitative and qualitative data to describe the experiences of visitors, areas of good practice and needs and opportunities for service improvement at the study site.




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Ages Eligible for Study:   18 Years and older   (Adult, Older Adult)
Sexes Eligible for Study:   All
Accepts Healthy Volunteers:   Yes
Sampling Method:   Non-Probability Sample
Study Population
Visitors (i.e. designated next of kin and/or other family member or friend with a close relationship and significant involvement in the patient's circumstances and care) of a patient who has been admitted to ICUs at St George's University Hospitals NHS Foundation Trust under the major trauma care pathway
Criteria

Inclusion Criteria:

  • Visitors (i.e. designated next of kin and/or other family member or friend with a close relationship and significant involvement in the patient's circumstances and care) of a patient who has been admitted to intensive care at St George's University Hospitals NHS Foundation Trust under the major trauma care pathway
  • Ordinary residence further away than one hour's drive from St George's Hospital (estimated driving time in mid-week mid-morning traffic according to Google Maps, equating to a distance of approximately 30 miles)
  • Adults (18 years and over)
  • Written informed consent (for semi-structured qualitative interviews)

Exclusion Criteria:

  • Ordinary residence within one hour's drive from St George's Hospital (estimated driving time in mid-week mid-morning traffic according to Google Maps, equating to a distance of within approximately 30 miles)
  • Limited English (for semi-structured qualitative interviews)

Information from the National Library of Medicine

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.

Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT03259776


Contacts
Contact: Stefan T Kulnik, PhD +44(0)2087252266 s.t.kulnik@sgul.kingston.ac.uk
Contact: Tom Quinn, PhD +44(0)2087254229 t.quinn@sgul.kinston.ac.uk

Locations
United Kingdom
St George's University Hosptials NHS Foundation Trust Recruiting
London, United Kingdom, SW17 0QT
Contact: Iwona Bombelka    +44(0)2087254077    ibombelk@sgul.ac.uk   
Sponsors and Collaborators
Kingston University
Investigators
Principal Investigator: Stefan T Kulnik, PhD Kingston University

Responsible Party: Stefan Tino Kulnik, Postdoctoral Researcher, Kingston University
ClinicalTrials.gov Identifier: NCT03259776     History of Changes
Other Study ID Numbers: 233327
First Posted: August 24, 2017    Key Record Dates
Last Update Posted: March 7, 2018
Last Verified: March 2018
Individual Participant Data (IPD) Sharing Statement:
Plan to Share IPD: No

Studies a U.S. FDA-regulated Drug Product: No
Studies a U.S. FDA-regulated Device Product: No

Keywords provided by Stefan Tino Kulnik, Kingston University:
Intensive Care
Patient- and Family-Centred Care
Patient and Public Involvement
South West London Major Trauma Network
Service Improvement
Survey Questionnaire
Visitor Experiences

Additional relevant MeSH terms:
Wounds and Injuries