Community to Clinic Linkage Program at SFGH (CCLiP@SFGH)
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ClinicalTrials.gov Identifier: NCT01939704 |
Recruitment Status :
Completed
First Posted : September 11, 2013
Last Update Posted : December 18, 2019
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Condition or disease | Intervention/treatment | Phase |
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Family's Connection to Community Resources and Public Benefits Caregiver Satisfaction and Connectedness to Clinic Child Health Care Status | Other: Pediatric Primary Care Intervention Other: Pediatric Urgent Care Intervention | Not Applicable |
Study Type : | Interventional (Clinical Trial) |
Actual Enrollment : | 1809 participants |
Allocation: | Randomized |
Intervention Model: | Parallel Assignment |
Masking: | None (Open Label) |
Primary Purpose: | Supportive Care |
Official Title: | Community to Clinic Linkage Program at SFGH |
Study Start Date : | October 2013 |
Actual Primary Completion Date : | September 2015 |
Actual Study Completion Date : | October 2019 |

Arm | Intervention/treatment |
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No Intervention: Pediatric Primary Care Control
Baseline survey with a social needs assessment, health care status, health care satisfaction and health care utilization assessment and two telephone-based follow up surveys at 3 and 6 months.
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No Intervention: Pediatric Urgent Care Control
Baseline survey with a social needs assessment, health care status, health care satisfaction and health care utilization assessment and two telephone-based follow up surveys at 3 and 6 months.
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Experimental: Pediatric Primary Care Intervention
Baseline survey that includes social needs assessment, health care status, health care satisfaction and health care utilization assessment; 30 minute on-site intervention, twice monthly follow-up phone calls for up to 3 months to help address social needs
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Other: Pediatric Primary Care Intervention
30 minute on-site intervention with biweekly follow up phone calls to address social needs and health care status. |
Experimental: Pediatric Urgent Care Intervention
Baseline survey that includes social needs assessment, health care status, health care satisfaction and health care utilization assessment; 30 minute on-site intervention, twice monthly follow-up phone calls for up to 3 months to help address social needs
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Other: Pediatric Urgent Care Intervention
3 months of intervention protocol, including a 30 minute on-site intervention and twice monthly phone calls to address social needs and health care status. |
- Family's connection to community resources and public benefits [ Time Frame: up to 6 months post base-line ]This will be assessed at 3 months and 6 months post-enrollment by phone administered questionnaires.
- Child health care utilization [ Time Frame: up to 6 months ]This will be assessed at 3 months and 6 months post-enrollment by phone administered questionnaires.
- Child health status [ Time Frame: up to 6 months ]This will be assessed at 3 months and 6 months post-enrollment by phone administered questionnaires.
- Caregiver satisfaction with care/connectedness to clinical setting [ Time Frame: up to 6 months ]This will be assessed at 3 months and 6 months post-enrollment by phone administered questionnaires.

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Ages Eligible for Study: | 18 Years and older (Adult, Older Adult) |
Sexes Eligible for Study: | All |
Accepts Healthy Volunteers: | Yes |
Inclusion Criteria:
- English or Spanish Speaking
- Parent/caregiver accompanying an SFGH Primary Care or Urgent Care Clinic patient 0-17 years old
- Consenting adult over or equal to 18 years old
Exclusion Criteria:
- Non-English or non-Spanish speaking caregiver
- Caregiver under age 18
- Caregiver accompanying patient is not familiar with the child's living situation
- Family participated in study previously
- Non-San Francisco resident
- Foster child or child in clinic for a child protective clearance exam

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.
Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT01939704
United States, California | |
San Francisco General Hospital | |
San Francisco, California, United States, 94110 |
Principal Investigator: | Laura M Gottlieb, MD, MPH | University of California, San Francisco |
Publications automatically indexed to this study by ClinicalTrials.gov Identifier (NCT Number):
Responsible Party: | University of California, San Francisco |
ClinicalTrials.gov Identifier: | NCT01939704 |
Other Study ID Numbers: |
13-11628 |
First Posted: | September 11, 2013 Key Record Dates |
Last Update Posted: | December 18, 2019 |
Last Verified: | December 2019 |