Helping Invested Families Improve Veterans Experiences Study (HI-FIVES)
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ClinicalTrials.gov Identifier: NCT01777490 |
Recruitment Status :
Completed
First Posted : January 28, 2013
Results First Posted : February 28, 2019
Last Update Posted : February 28, 2019
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Condition or disease | Intervention/treatment | Phase |
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Caregiver Disabled Veterans Referred to Long-term Care Residing at Home Hospice Ineligible | Behavioral: Helping Invested Families Improve Veterans Experiences - Control Behavioral: Helping Invested Families Improve Veterans Experiences - HI FIVES | Not Applicable |

Study Type : | Interventional (Clinical Trial) |
Actual Enrollment : | 484 participants |
Allocation: | Randomized |
Intervention Model: | Single Group Assignment |
Masking: | Single (Outcomes Assessor) |
Masking Description: | Research Assistant conducting follow-up interviews is blinded as to dyad arm assignment |
Primary Purpose: | Supportive Care |
Official Title: | Helping Invested Families Improve Veterans Experiences Study (HI-FIVES) |
Actual Study Start Date : | February 5, 2014 |
Actual Primary Completion Date : | January 10, 2017 |
Actual Study Completion Date : | December 29, 2017 |

Arm | Intervention/treatment |
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Active Comparator: Arm 1: Control - Caregiver
Caregivers in the control arm will be referred to the VA Caregiver Support Program (usual care), as a resource for them as they care for the patient in the home.
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Behavioral: Helping Invested Families Improve Veterans Experiences - Control
Usual care will be the Veteran patient care and caregiver support that are normally offered once the Geriatrics and Extended Care (GEC) referral process has occurred. This process entails the patient and caregiver work with the social worker assigned to the patient to obtain home and community based care (HCBC) services. The patients in the usual care group will be free to seek medical, psychological, social support, and social services that are available through VAMCs or any other source. In addition to this, caregivers in the usual care arm will be told about the caregiver support programs in the VHA and the caregiver will receive the national VA caregiver hotline phone number. The information provided mirrors efforts to support caregivers in the VA nationally and new standards of care for VA caregivers. This will be the only contact with the usual care subjects besides the scheduled data collection assessments.
Other Name: Control |
Experimental: Arm 2: HI FIVES - Caregiver
Caregivers will take part in three phone training sessions and will attend four group training sessions at the VA. They will also be given the option of participating in 2 booster phone training sessions post-group sessions. Caregivers will be asked to provide one in-person (baseline) and three phone assessments (3, 9, and 15 months). Patients will also be enrolled and contact will be limited to assessments
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Behavioral: Helping Invested Families Improve Veterans Experiences - HI FIVES
In addition to the usual care activities outline in the Control arm, Caregivers in the HI-FIVES group will receive three individual calls with a nurse educator to address topics he/she identified as being the highest priority learning areas. The calls will be tailored to the individual needs of Veteran-caregiver dyad. After the phone calls, caregivers will participate in four evidence-based group sessions aimed to improve clinical care skills, psychological care skills, and support-seeking skills. The curriculum will be delivered by a trained nurse educator and the PI and VA Caregiver Support Staff. The sessions will be targeted to address common needs of Veterans and their caregivers. After the final group session, there will be two optional booster calls at one and three months. Four assessments in all will be collected, baseline (in person), and at 3, 9, and 15 months (by phone).
Other Name: Experimental |
Active Comparator: Arm 1: Control - Patient
The patient of each caregiver will also be enrolled and contact will be limited to assessments.
|
Behavioral: Helping Invested Families Improve Veterans Experiences - Control
Usual care will be the Veteran patient care and caregiver support that are normally offered once the Geriatrics and Extended Care (GEC) referral process has occurred. This process entails the patient and caregiver work with the social worker assigned to the patient to obtain home and community based care (HCBC) services. The patients in the usual care group will be free to seek medical, psychological, social support, and social services that are available through VAMCs or any other source. In addition to this, caregivers in the usual care arm will be told about the caregiver support programs in the VHA and the caregiver will receive the national VA caregiver hotline phone number. The information provided mirrors efforts to support caregivers in the VA nationally and new standards of care for VA caregivers. This will be the only contact with the usual care subjects besides the scheduled data collection assessments.
Other Name: Control |
Experimental: Arm 2: HI-FIVES - Patient
The patient of each caregiver will also be enrolled and contact will be limited to assessments.
|
Behavioral: Helping Invested Families Improve Veterans Experiences - HI FIVES
In addition to the usual care activities outline in the Control arm, Caregivers in the HI-FIVES group will receive three individual calls with a nurse educator to address topics he/she identified as being the highest priority learning areas. The calls will be tailored to the individual needs of Veteran-caregiver dyad. After the phone calls, caregivers will participate in four evidence-based group sessions aimed to improve clinical care skills, psychological care skills, and support-seeking skills. The curriculum will be delivered by a trained nurse educator and the PI and VA Caregiver Support Staff. The sessions will be targeted to address common needs of Veterans and their caregivers. After the final group session, there will be two optional booster calls at one and three months. Four assessments in all will be collected, baseline (in person), and at 3, 9, and 15 months (by phone).
Other Name: Experimental |
- Patient Days in the Community (e.g. Days Not in Emergency Department, Inpatient, or Nursing Home Setting) [ Time Frame: 12 months ]Days at home is defined as the total numbers of days of VA, inpatient and post-acute facility care subtracted from 365 (or number of days living in 12 month post randomization period if deceased). Mean was estimated using a generalized linear model.
- Total Costs to the VA [ Time Frame: 12 months ]VA utilization costs will be summarized across VA and non-VA contracted care and will capture all outpatient costs (laboratory, radiology, pharmacy, surgery, nursing, and treat and release ED visits) and inpatient costs (similar categories). Mean was estimated using a generalized linear model.
- Satisfaction With Healthcare [ Time Frame: 3 months ]Consumer Assessment of Healthcare Providers and Systems (CAHPS). Used by the VA Office of Performance and Quality, this outcome is considered a key measure of patient satisfaction with inpatient and outpatient care. The investigators will focus on a global satisfaction measure about the health plan: "Using any number from 0 to 10, where 0 is the worst health care possible and 10 is the best health care possible, what number would [PATIENT: you/the patient (if not competent to answer for themselves) use to rate all of your/his/her] [CAREGIVER: you use to rate all the patient's] health care in the VA in the last 3 months?" This measure was asked of both the patient and their informal caregiver. If the patient was not competent to answer for themselves, the caregiver was asked to respond on the patient's behalf. Mean was estimated using a linear mixed model.
- Caregiver Depressive Symptoms [ Time Frame: 3 months ]The investigators selected the Center for Epidemiological Studies-Depression 10 scale (CESD-10) measure of depressive symptoms because the respondent burden is low and in order to maximize comparability with REACH I and REACH II. Range is 0-30 with a higher score indicates greater depressive symptoms. Mean was estimated using a linear mixed model.

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Ages Eligible for Study: | 18 Years and older (Adult, Older Adult) |
Sexes Eligible for Study: | All |
Accepts Healthy Volunteers: | No |
Inclusion Criteria:
- Patient referred to home and community-based services in the past 3 months,
- not eligible for hospice,
- residing at home,
- has an informal caregiver, and willing to let us contact the caregiver.
To be referred successfully to HCBC,
- patients will have a minimum of 2 activity of daily living limitations,
- and are likely to have multimorbidity, including high rates of cognitive impairment.
Exclusion Criteria:
- Cognitively impaired Caregiver
- Caregiver does not have access to a telephone.
- Severely impaired hearing or speech (Caregivers must be able to respond to phone calls).
- English Language Impaired - Caregiver
- Substance Abuse Disorders - Caregiver
- Caregiver participating in other caregiver intervention
- Patient referred only for physical or occupational therapy
- Patient or caregiver refuses informed consent
- Patient in hospital

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.
Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT01777490
United States, North Carolina | |
Durham VA Medical Center, Durham, NC | |
Durham, North Carolina, United States, 27705 |
Principal Investigator: | Courtney H Van Houtven, PhD | Durham VA Medical Center, Durham, NC |
Publications automatically indexed to this study by ClinicalTrials.gov Identifier (NCT Number):
Responsible Party: | VA Office of Research and Development |
ClinicalTrials.gov Identifier: | NCT01777490 |
Other Study ID Numbers: |
IIR 11-345 |
First Posted: | January 28, 2013 Key Record Dates |
Results First Posted: | February 28, 2019 |
Last Update Posted: | February 28, 2019 |
Last Verified: | October 2018 |
Individual Participant Data (IPD) Sharing Statement: | |
Plan to Share IPD: | No |
Studies a U.S. FDA-regulated Drug Product: | No |
Studies a U.S. FDA-regulated Device Product: | No |
Product Manufactured in and Exported from the U.S.: | No |
Caregivers - Not professionals Frail Elderly Long-term Care Quality of Life |