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The Impact of Nurses' Emotional Labor on Job Satisfaction and Burnout

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ClinicalTrials.gov Identifier: NCT01343108
Recruitment Status : Unknown
Verified April 2011 by Taipei Medical University WanFang Hospital.
Recruitment status was:  Active, not recruiting
First Posted : April 27, 2011
Last Update Posted : April 29, 2011
Sponsor:
Information provided by:

Study Description
Brief Summary:
Emotional labor is one of the bases that organizations earn profits. Nursing care needs high emotional labor to offer health care to patients. Among health carers that emphasize a lot on emotional labor, nurses are especially required to include emotional labor as very important parts of their jobs.

Condition or disease
Satisfaction

Detailed Description:

This study intends to investigate the association among emotional labor, job satisfaction, and burnout. Furthermore, the moderating effect of job stress , job involvement and emotional intelligence will be studied. The study population includes all nurses (N=18,446) of Taiwan's medical centers. Of which, 20% of randomly selected six medical centers will be delivered a questionnaire in order to further analyze the association of study variables.

The level of emotional labor, burnout, job satisfaction, job stress, job involvement and emotional intelligence of the study samples collected from questionnaires will be analyzed by using descriptive statistics, variance analyses, and SEM techniques in order to understand more the associations among study variables. Results of this study are expected to work as references to improve job satisfaction and decrease the level of burnout of nurses.


Study Design

Study Type : Observational
Estimated Enrollment : 157 participants
Time Perspective: Prospective
Official Title: The Impact of Nurses' Emotional Labor on Job Satisfaction and Burnout
Study Start Date : March 2011
Estimated Study Completion Date : December 2011
Groups and Cohorts


Outcome Measures

Eligibility Criteria

Information from the National Library of Medicine

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Ages Eligible for Study:   20 Years and older   (Adult, Senior)
Sexes Eligible for Study:   All
Accepts Healthy Volunteers:   Yes
Sampling Method:   Probability Sample
Study Population
nurses
Criteria

Inclusion Criteria:

  • licensed nurses in the hospitals

Exclusion Criteria:

  • part-time nurses
  • nurses who work under a year in the hospitals
Contacts and Locations

Information from the National Library of Medicine

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.

Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT01343108


Locations
Taiwan
Tzu Chi University
Hualien, Taiwan
Sponsors and Collaborators
Taipei Medical University WanFang Hospital
Investigators
Principal Investigator: Cheng-I Chu Tzu Chi University
More Information

Responsible Party: Cheng-I Chu, Tzu Chi University
ClinicalTrials.gov Identifier: NCT01343108     History of Changes
Other Study ID Numbers: 100001
First Posted: April 27, 2011    Key Record Dates
Last Update Posted: April 29, 2011
Last Verified: April 2011

Keywords provided by Taipei Medical University WanFang Hospital:
Emotional Labor
Burnout
Job Satisfaction
Emotional Intelligence
Job stress
Job involvement