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The Effect of Time-Slot Scheduling and Active Choice on Biometric Screening Participation

This study has been completed.
Sponsor:
ClinicalTrials.gov Identifier:
NCT01305798
First Posted: March 1, 2011
Last Update Posted: April 12, 2017
The safety and scientific validity of this study is the responsibility of the study sponsor and investigators. Listing a study does not mean it has been evaluated by the U.S. Federal Government. Read our disclaimer for details.
Collaborator:
National Institute on Aging (NIA)
Information provided by (Responsible Party):
National Bureau of Economic Research, Inc.
  Purpose
The goal of this project is to see if behavioral nudges will increase an individual's likelihood of participating in a biometric screening. The behavioral nudges under consideration are assigning preselected time-slots, encouraging subjects to make an active choice, and sending reminders.

Condition Intervention
Preventative Health Other: Scheduling and Active Choice for Biometric Participation

Study Type: Interventional
Study Design: Allocation: Randomized
Intervention Model: Parallel Assignment
Masking: Single (Participant)
Primary Purpose: Health Services Research
Official Title: The Effect of Time-Slot Scheduling and Active Choice on Biometric Screening Participation

Further study details as provided by National Bureau of Economic Research, Inc.:

Primary Outcome Measures:
  • Number of employees enrolled in the intervention who complete a biometric screening through their work on-site clinic. [ Time Frame: up to 6 months ]
    We will measure the employee biometric screening completion rates for each arm of the study.


Enrollment: 11000
Study Start Date: April 2011
Study Completion Date: August 2011
Primary Completion Date: August 2011 (Final data collection date for primary outcome measure)
Arms Assigned Interventions
Experimental: Control Arm
The control arm will be informed via e-mail of the window of dates during which they can take part in the on-site screening and will be given instructions for scheduling an appointment.
Other: Scheduling and Active Choice for Biometric Participation
The control group will be informed via e-mail of the window of dates during which they can take part in the on-site screening and will be given instructions for scheduling an appointment. The active choice and default option arm will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email. The active choice only arm will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening.
Experimental: Active Choice and Default Option Arm
The active choice and default option arm will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email.
Other: Scheduling and Active Choice for Biometric Participation
The control group will be informed via e-mail of the window of dates during which they can take part in the on-site screening and will be given instructions for scheduling an appointment. The active choice and default option arm will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email. The active choice only arm will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening.
Experimental: Active Choice Only Arm
The active choice only arm will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening.
Other: Scheduling and Active Choice for Biometric Participation
The control group will be informed via e-mail of the window of dates during which they can take part in the on-site screening and will be given instructions for scheduling an appointment. The active choice and default option arm will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email. The active choice only arm will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening.

Detailed Description:
The employees in our sample will schedule their time slot for a biometric screening via e-mail and a health service provider website. Much as is the case in the current system, the control group will be informed via e-mail of the window of dates during which they can take part in the on-site screening and given instructions for scheduling an appointment. The first treatment group, the active choice and default option arm, will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email. The second treatment group, the active choice only arm, will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening. The two treatment groups will also receive email reminders one week before their appointment and again one day before their appointment.
  Eligibility

Information from the National Library of Medicine

Choosing to participate in a study is an important personal decision. Talk with your doctor and family members or friends about deciding to join a study. To learn more about this study, you or your doctor may contact the study research staff using the contacts provided below. For general information, Learn About Clinical Studies.


Ages Eligible for Study:   18 Years and older   (Adult, Senior)
Sexes Eligible for Study:   All
Accepts Healthy Volunteers:   No
Criteria

Inclusion Criteria:

  • Employee of Express Scripts
  • Employee at a targeted Express Scripts location

Exclusion Criteria:

  • Non-employees of Express Scripts
  Contacts and Locations
Information from the National Library of Medicine

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.

Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT01305798


Locations
United States, Missouri
Express Scripts
St. Louis, Missouri, United States, 63121
Sponsors and Collaborators
National Bureau of Economic Research, Inc.
National Institute on Aging (NIA)
Investigators
Principal Investigator: David I Laibson, Ph.D National Bureau of Economic Research
  More Information

Responsible Party: National Bureau of Economic Research, Inc.
ClinicalTrials.gov Identifier: NCT01305798     History of Changes
Other Study ID Numbers: 0003
P30AG034532 ( U.S. NIH Grant/Contract )
First Submitted: November 30, 2010
First Posted: March 1, 2011
Last Update Posted: April 12, 2017
Last Verified: April 2017

Keywords provided by National Bureau of Economic Research, Inc.:
Biometric Screenings
Active Choice
Behavioral Economics
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