Discharge Planning for Elderly Patients in the Emergency Department: Use of a Brief Phone Call After Discharge to Improve Medication Utilization and Physician Follow-up
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|ClinicalTrials.gov Identifier: NCT01207180|
Recruitment Status : Completed
First Posted : September 22, 2010
Last Update Posted : November 18, 2011
|Condition or disease||Intervention/treatment||Phase|
|Patient Discharge||Other: Phone call follow-up Other: Satisfaction survey Other: Control group --- no intervention||Not Applicable|
|Study Type :||Interventional (Clinical Trial)|
|Actual Enrollment :||157 participants|
|Intervention Model:||Parallel Assignment|
|Masking:||Double (Participant, Outcomes Assessor)|
|Primary Purpose:||Health Services Research|
|Official Title:||Discharge Planning for Elderly Patients in the Emergency Department: Use of a Brief Phone Call After Discharge to Improve Medication Utilization and Physician Follow-up|
|Study Start Date :||September 2010|
|Actual Primary Completion Date :||November 2010|
|Actual Study Completion Date :||November 2010|
Experimental: Follow-up phone call from Nurse
Patients in this are will receive a phone call follow-up from a nurse 1-3 days after their discharge from the ED.
Other: Phone call follow-up
A nurse will call the patient to counsel patients on their medications and following up with their primary care provider.
Placebo Comparator: Satisfaction survey
This group of patients will receive a phone call from a student who will conduct a brief satisfaction survey of the patient's experience in the ED.
Other: Satisfaction survey
Patients will be given a satisfaction survey.
Placebo Comparator: Control group
Patients in this group will receive no phone call at 1-3 days.
Other: Control group --- no intervention
- Whether patient obtained medications prescribed at their discharge from ED [ Time Frame: 5-8 days after discharge from ED ]
- Whether patient is using medications that were prescribed at their ED discharge correctly [ Time Frame: 5-8 days after discharge from ED ]
- Whether the patient arranged a follow-up appointment with their primary care provider [ Time Frame: 5-8 days after discharge from ED ]
- Whether patient attended visit with their primary care provider after discharge from the ED [ Time Frame: 30-35 days after discharge from ED ]
- Patient's satisfaction with ED visit [ Time Frame: 5-8 days after discharge from the ED ]
- Return to the ED within 30 days of initial visit [ Time Frame: 30-35 days after discharge from ED ]
- Cost of the intervention [ Time Frame: 35 days after last patient enrolled ]
To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.
Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT01207180
|United States, North Carolina|
|University of North Carolina Emergency Department|
|Chapel Hill, North Carolina, United States, 27599|
|Principal Investigator:||Kevin J Biese, MD||University of North Carolina, Chapel Hill|