Initial Test of the Time to Talk CARDIO (Creating a Real Dialogue In the Office) Program

This study has been completed.
Sponsor:
Information provided by (Responsible Party):
Cliff Coleman, Oregon Health and Science University
ClinicalTrials.gov Identifier:
NCT00983333
First received: September 23, 2009
Last updated: October 14, 2015
Last verified: October 2015
  Purpose

This research focuses on communication practices between patients and health care professionals, like nurses, doctors, or physician assistants. The goal is to help improve communication about heart health issues.

This pilot (or Beta) study is designed to test our ability to recruit an appropriate sample of participants, and determine our ability to deliver and evaluate the effects of a web-based intervention. The investigators hypothesize that exposure to the intervention will result in measurable changes in self-reported knowledge, attitudes and behavior regarding communication between patients and health care professionals.

Participants in this research study are being recruited from the people who currently receive care at the Richmond Family Health Center of the Oregon Health & Science University. People who participate in this study will be between 55 and 70 years old, speak English as their preferred language, and have one of several possible diagnoses related to heart health. These could include, for example, hypertension, diabetes, asthma, or obesity.

Additionally, the investigators are recruiting a small number of health care professionals from the Richmond Family Health Center. Their participation will be similar to but separate from the participation of patients.

All participants will take two web-based surveys. Some participants will use a web-based tool that hopes to help improve communication between health care professionals and patients.

The surveys contain questions that explore the knowledge, attitudes, and behaviors of participants related to heart health and communication between health care professionals and patients.

Data analysis will focus upon identifying any changes that occurred in knowledge, attitudes, or behaviors with respect to health communication after using the web-based tool, as well as learning about what influences the quality and nature of communication between health care professionals and the patients they serve.


Condition Intervention
Cardiovascular Disease
Cardiovascular Risk Factors
Device: Time to Talk CARDIO website

Study Type: Interventional
Study Design: Allocation: Randomized
Endpoint Classification: Efficacy Study
Intervention Model: Parallel Assignment
Masking: Open Label
Primary Purpose: Health Services Research
Official Title: Beta Test of the Time to Talk CARDIO (Creating a Real Dialogue In the Office) Web-based Tool for Improving Communication Between Patients and Health Care Professionals

Further study details as provided by Oregon Health and Science University:

Primary Outcome Measures:
  • Interpersonal communication knowledge, attitudes and behaviors exhibeted by patients and health care professionals during a patient-provider office visit [ Time Frame: 2 weeks ] [ Designated as safety issue: No ]

Secondary Outcome Measures:
  • Patient and health care professional satisfaction with communication [ Time Frame: 2 weeks ] [ Designated as safety issue: No ]
  • Change in patient average blood pressure [ Time Frame: 6 months ] [ Designated as safety issue: No ]
  • Change in serum hemoglobin A1c value among patients with diabetes [ Time Frame: 6 months ] [ Designated as safety issue: No ]
  • change in average appointment length for health care professionals [ Time Frame: 6 months ] [ Designated as safety issue: No ]

Enrollment: 105
Study Start Date: September 2009
Study Completion Date: December 2009
Primary Completion Date: December 2009 (Final data collection date for primary outcome measure)
Arms Assigned Interventions
Experimental: Web-based communication tool for health care professionals Device: Time to Talk CARDIO website
This interactive web-based training device involves the completion of a brief survey regarding communication experiences between patients and health care professionals. The pattern of responses to the survey generates a personalized set of short instructional videos which demonstrate effective communication skills.
Experimental: Web-based communication training tool for patients Device: Time to Talk CARDIO website
This interactive web-based training device involves the completion of a brief survey regarding communication experiences between patients and health care professionals. The pattern of responses to the survey generates a personalized set of short instructional videos which demonstrate effective communication skills.
No Intervention: Usual care for patient participants

  Eligibility

Ages Eligible for Study:   55 Years to 70 Years   (Adult, Senior)
Genders Eligible for Study:   Both
Accepts Healthy Volunteers:   No
Criteria

Inclusion Criteria:

  • Age 55-70 years
  • English is preferred language
  • Has one or more chronic cardiovascular-related diagnosis or risk factor
  • Has an appointment with Primary Care provider within 2 weeks of enrollment

Exclusion Criteria:

  • Inadequate vision or hearing to complete on-line assessment
  Contacts and Locations
Choosing to participate in a study is an important personal decision. Talk with your doctor and family members or friends about deciding to join a study. To learn more about this study, you or your doctor may contact the study research staff using the Contacts provided below. For general information, see Learn About Clinical Studies.

Please refer to this study by its ClinicalTrials.gov identifier: NCT00983333

Locations
United States, Oregon
Richmond Family Health Center at Oregon Health & Science University
Portland, Oregon, United States, 97202
Sponsors and Collaborators
Oregon Health and Science University
Investigators
Principal Investigator: Clifford A Coleman, MD, MPH Oregon Health and Science University
Study Director: Andrew F Pleasant, Ph.D. Canyon Ranch Institute
  More Information

Responsible Party: Cliff Coleman, Assistant Professor of Family Medicine, Oregon Health and Science University
ClinicalTrials.gov Identifier: NCT00983333     History of Changes
Other Study ID Numbers: OHSU00005635 
Study First Received: September 23, 2009
Last Updated: October 14, 2015
Health Authority: United States: Institutional Review Board

Keywords provided by Oregon Health and Science University:
Health communication
Health literacy
Patient
Health Care Professional
Satisfaction

Additional relevant MeSH terms:
Cardiovascular Diseases

ClinicalTrials.gov processed this record on July 26, 2016