Patient Communication Training Intervention

The safety and scientific validity of this study is the responsibility of the study sponsor and investigators. Listing a study does not mean it has been evaluated by the U.S. Federal Government. Read our disclaimer for details. Identifier: NCT00933855
Recruitment Status : Completed
First Posted : July 7, 2009
Last Update Posted : November 23, 2011
Queens Health Network
Information provided by (Responsible Party):
Memorial Sloan Kettering Cancer Center

Brief Summary:
The purpose of this study is to test a class for Queens Cancer Center patients. We want to find out if patients think this program is helpful.

Condition or disease Intervention/treatment
Cancer Behavioral: Questionnaires and training workshop

Detailed Description:

It is well accepted that effective physician-patient communication is associated with important outcomes. Communication training interventions for oncologists and other clinicians has been shown to be effective in changing behavior and improving outcomes. Less attention has been given to improving cancer patients' communication with their physicians. Most of the studies in this area have been focused on activating patients through training them to ask questions. Although question asking is a vitally important patient communication skill, other patient communication skills should also be encouraged for patients.

In the primary care setting, studies on patient communication training have focused on three additional communication skills to asking questions: presenting information, checking understanding, and expressing concerns. The goal of this study is to pilot test a patient communication workshop that builds on the work done in the primary care setting, offering an intervention that focuses on a broad range of skills. The proposal aims to improve communication skills in an underserved population, which may be a factor contributing to minority health disparities.

Study Type : Observational
Actual Enrollment : 32 participants
Observational Model: Cohort
Time Perspective: Prospective
Official Title: A Feasibility Study of a Patient Communication Training Intervention
Study Start Date : June 2009
Actual Primary Completion Date : June 2011
Actual Study Completion Date : June 2011

Group/Cohort Intervention/treatment
communication training workshop
The patient intervention is a 1 hour communication workshop entitled: "Getting the Most out of your Doctor's Visit." The workshops will be offered to both patients and family members, but data will be collected only for patients. The workshops will be held on location at Queens Cancer Center.
Behavioral: Questionnaires and training workshop

We will recruit a minimum of 1 and maximum of 12 patients for each workshop.

The workshop will follow the approximate time table below:

10 minutes: Sign-in, welcome and introductions 25 minutes: Didactic session, videos and discussion 10 minutes: Group discussion 15 minutes: Closing plenary and final assessment

Primary Outcome Measures :
  1. To determine the feasibility of a patient communication training intervention. [ Time Frame: 2 years ]

Secondary Outcome Measures :
  1. To attain preliminary data on the acceptability of the intervention through patient ratings of effectiveness and usefulness of the intervention. [ Time Frame: 2 years ]
  2. To attain preliminary data on the effect of a patient communication training intervention on patients' self-reported communication behaviors. [ Time Frame: 2 years ]

Information from the National Library of Medicine

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Ages Eligible for Study:   18 Years and older   (Adult, Senior)
Sexes Eligible for Study:   All
Accepts Healthy Volunteers:   No
Sampling Method:   Non-Probability Sample
Study Population
Patients in the Queen Cancer Center Clinic waiting room.

Inclusion Criteria:

  • Patients seeing a physician at Queens Cancer Center (not family members or partners)
  • Able to provide informed consent.

Exclusion Criteria:

  • Less than 18 years of age (as per self-report)
  • Cognitive or physical impairment rendering patients incapable of providing informed consent to participate in the study.
  • As the workshop will be given in English and the measures are all written in English, subjects who are not fluent in English will be excluded.

Information from the National Library of Medicine

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.

Please refer to this study by its identifier (NCT number): NCT00933855

United States, New York
Queens Hospital Center
Jamaica, New York, United States, 11432
Sponsors and Collaborators
Memorial Sloan Kettering Cancer Center
Queens Health Network
Principal Investigator: Carma Bylund-Lincoln, PhD Memorial Sloan Kettering Cancer Center

Additional Information:
Responsible Party: Memorial Sloan Kettering Cancer Center Identifier: NCT00933855     History of Changes
Other Study ID Numbers: 08-148
First Posted: July 7, 2009    Key Record Dates
Last Update Posted: November 23, 2011
Last Verified: November 2011

Keywords provided by Memorial Sloan Kettering Cancer Center:
Training Workshop
Multiple Diseases