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Remote Simultaneous Medical Interpreting and Medical Outcomes (RSMI)

This study has been completed.
The California Endowment
The Commonwealth Fund
Information provided by:
New York University School of Medicine Identifier:
First received: August 27, 2007
Last updated: July 2, 2015
Last verified: July 2015

All new patients to the general medicine clinic who were not primarily English speaking were randomized, after consenting, to receieve either remote simultaneous medical interpreting or usual and customary interpreting services. Patient charts were followed for one year after enrollment to assess medical outcomes, including patient satisfaction, diabetes management, lipid management, depression screening and management, vaccine administration.

All Spanish-speaking ER patients were similarly enrolled. They were followed for one ER visit and their knowledge of exit instructions was assessed, as well as their satisfaction with care.

Condition Intervention
Other: remote simultaneous medical interpreting
Other: usual and customary
Other: ENglish speaking

Study Type: Interventional
Study Design: Allocation: Randomized
Intervention Model: Single Group Assignment
Masking: Open Label
Official Title: Remote Simultaneous Medical Interpretation: Medical Outcomes

Further study details as provided by New York University School of Medicine:

Primary Outcome Measures:
  • Adherence with care [ Time Frame: one year ]

Secondary Outcome Measures:
  • care parameters [ Time Frame: one year ]

Enrollment: 1200
Study Start Date: November 2004
Study Completion Date: October 2006
Arms Assigned Interventions
Experimental: 1
remote simult med interpret
Other: remote simultaneous medical interpreting
remote simultaneous medical interpretation
Active Comparator: 2
Usual & Customary
Other: usual and customary
usual and customary interpreting
comparison group
Other: ENglish speaking
English speakers


Ages Eligible for Study:   18 Years to 85 Years   (Adult, Senior)
Sexes Eligible for Study:   All
Accepts Healthy Volunteers:   Yes

Inclusion Criteria:

  • Limited English-speaking
  • English-speaking
  • New patient in medicine clinic
  Contacts and Locations
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Please refer to this study by its identifier: NCT00522327

Sponsors and Collaborators
New York University School of Medicine
The California Endowment
The Commonwealth Fund
Principal Investigator: Francesca M Gany, MD., M.S. New York University School of Medicine