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Does Telephone Follow-up Improve Patients Satisfaction

This study has been completed.
Sponsor:
ClinicalTrials.gov Identifier:
NCT00192738
First Posted: September 19, 2005
Last Update Posted: April 11, 2007
The safety and scientific validity of this study is the responsibility of the study sponsor and investigators. Listing a study does not mean it has been evaluated by the U.S. Federal Government. Read our disclaimer for details.
Information provided by:
Rambam Health Care Campus
  Purpose
Several studies have shown the importance of Telephone follow-up in reducing hospital readmissions for heart failure. Therefore, we aimed in this cohort to investigate whether telephone follow-up with patients discharged from the general internal department improves patients' satisfaction, increases compliance to treatment and reduces adverse effects. Patients are recruited from the department of general internal medicine who gave informed consent and could communicate. Patients are interviewed by during hospital stay, one and three months later. This group will be compared with patients that are not interviewd by phone aftert hospital discharge.

Condition
Congestive Heart Failure Angina Pectoris Pneumonia Urinary Tract Infection

Study Type: Observational
Study Design: Observational Model: Defined Population
Time Perspective: Longitudinal
Time Perspective: Prospective
Official Title: Does Telephone Follow-up After Discharge Improve Patients Satisfaction and Decrease Hospitalization

Further study details as provided by Rambam Health Care Campus:

Estimated Enrollment: 400
Study Start Date: April 2003
Study Completion Date: January 2006
  Eligibility

Information from the National Library of Medicine

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Ages Eligible for Study:   18 Years and older   (Adult, Senior)
Sexes Eligible for Study:   All
Accepts Healthy Volunteers:   No
Criteria

Inclusion Criteria: Ability to sign informed consent and communicate by phone in Hebrew, Arabic, Russian or English -

Exclusion Criteria:Non of the above

  Contacts and Locations
Information from the National Library of Medicine

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.

Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT00192738


Locations
Israel
Rambam Medical Center
Haifa, Israel, 31096
Sponsors and Collaborators
Rambam Health Care Campus
Investigators
Principal Investigator: Zaher S. Azzam, MD Rambam Medical Center, Ruth & Bruce Rappaport Faculty of Medicine, Technion
Principal Investigator: Zaher S Azzam, MD Rambam Medical Center, Ruth & Bruce Rappaport Faculty of Medicine
  More Information

ClinicalTrials.gov Identifier: NCT00192738     History of Changes
Other Study ID Numbers: ZSA1677CTIL
First Submitted: September 12, 2005
First Posted: September 19, 2005
Last Update Posted: April 11, 2007
Last Verified: April 2007

Keywords provided by Rambam Health Care Campus:
telephone,
internal medicine,
readmission,
patients' satisfaction

Additional relevant MeSH terms:
Heart Failure
Pneumonia
Urinary Tract Infections
Angina Pectoris
Heart Diseases
Cardiovascular Diseases
Lung Diseases
Respiratory Tract Diseases
Respiratory Tract Infections
Infection
Urologic Diseases
Chest Pain
Pain
Neurologic Manifestations
Nervous System Diseases
Myocardial Ischemia
Vascular Diseases
Signs and Symptoms