Improving Chronic Disease Care With PatientSite

This study has been completed.
Information provided by:
Robert Wood Johnson Foundation Identifier:
First received: August 12, 2005
Last updated: July 3, 2008
Last verified: July 2008
The overall goal of this randomized, controlled trial is to test whether educational interventions - directed toward empowering patients and delivered via the Beth Israel Deaconess Medical Center (BIDMC's) secure patient Internet portal PatientSite - can improve the outcomes and satisfaction with care of adult primary care patients with 3 common conditions: chronic pain, depression, and progressive difficulty walking.

Condition Intervention
Mobility Difficulty
Behavioral: E-mail coaching to improve patient communication with doctor

Study Type: Interventional
Study Design: Allocation: Randomized
Endpoint Classification: Efficacy Study
Intervention Model: Parallel Assignment
Masking: Single Blind
Official Title: Improving Chronic Disease Care With PatientSite

Resource links provided by NLM:

Further study details as provided by Robert Wood Johnson Foundation:

Primary Outcome Measures:
  • Resolution or improvement in screened chronic condition
  • Improved communication with primary care doctor
  • Improved patient satisfaction
  • Improved physician satisfaction

Secondary Outcome Measures:
  • Favorable clinician assessment of the impact of the screening intervention on the efficiency and quality of care they deliver

Estimated Enrollment: 750
Study Start Date: September 2004
Study Completion Date: December 2007
  Show Detailed Description


Ages Eligible for Study:   18 Years and older
Genders Eligible for Study:   Both
Accepts Healthy Volunteers:   No

Inclusion Criteria:

  • Primary care patients aged 18 and older, of participating physicians within 5 internal medicine practices in Boston
  • Registered users of patient-provider internet portal called PatientSite
  • Screened positive for depression, chronic pain, or lower extremity mobility difficulty

Exclusion Criteria:

  • Current treatment for screened condition by medical or surgical specialist or other appropriate licensed health professional such as a physical therapist or mental health counselor
  Contacts and Locations
Choosing to participate in a study is an important personal decision. Talk with your doctor and family members or friends about deciding to join a study. To learn more about this study, you or your doctor may contact the study research staff using the Contacts provided below. For general information, see Learn About Clinical Studies.

Please refer to this study by its identifier: NCT00130416

United States, Massachusetts
Beth Israel Deaconess Medical Center
Boston, Massachusetts, United States, 02215
Sponsors and Collaborators
Robert Wood Johnson Foundation
Principal Investigator: Lisa I Iezzoni, MD Beth Israel Deaconess Medical Center
  More Information

Additional Information:
No publications provided by Robert Wood Johnson Foundation

Additional publications automatically indexed to this study by Identifier (NCT Number): Identifier: NCT00130416     History of Changes
Other Study ID Numbers: 51757
Study First Received: August 12, 2005
Last Updated: July 3, 2008
Health Authority: United States: Institutional Review Board

Keywords provided by Robert Wood Johnson Foundation:
randomized trial
primary care

Additional relevant MeSH terms:
Chronic Disease
Disease Attributes
Pathologic Processes processed this record on November 25, 2015