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Value of Technology to Transfer Discharge Information

The safety and scientific validity of this study is the responsibility of the study sponsor and investigators. Listing a study does not mean it has been evaluated by the U.S. Federal Government. Read our disclaimer for details.
ClinicalTrials.gov Identifier: NCT00101868
Recruitment Status : Completed
First Posted : January 17, 2005
Results First Posted : May 15, 2012
Last Update Posted : May 15, 2012
Information provided by (Responsible Party):

Study Description
Brief Summary:
The transition from hospital to home is a high-risk period in a patient's illness. Poor communication between healthcare providers at hospital discharge is common and contributes to adverse events affecting patients after discharge. The importance of good communication at discharge will increase as more primary care providers delegate inpatient care to hospitalists. Any process that improves information transfer among providers at discharge might improve the health and safety of patients discharged from U.S. hospitals each year, and to appreciably reduce unnecessary healthcare expenditures. Information transfer among healthcare providers and their patients can be undermined because of inaccuracies, omissions, illegibility, logistical failure (e.g., information is never delivered), and delays in generation (i.e., dictation or transcription) or transmission. Root causes include recall error, increased physician workloads, interface failures (e.g., physician-clerical) and poor training of physicians in the discharge process. Many of the deficiencies in the current process of information transfer at hospital discharge could be effectively addressed by the application of information technology. The proposed study will measure the value of a software application to facilitate information transfer at hospital discharge. The study is designed to compare the benefits of discharge health information technology versus usual care in high-risk patients recently discharged from acute care hospitalization. The design is a randomized, single-blind, controlled trial. The outcomes are readmission within 6 months, adverse events, and effectiveness and satisfaction with the discharge process from the patient and physician perspectives. The cost outcome is the physician time required to use the discharge software.

Condition or disease Intervention/treatment
Information Dissemination Interprofessional Relations Device: Discharge communication software Other: Usual care discharge process

  Show Detailed Description

Study Design

Study Type : Interventional  (Clinical Trial)
Actual Enrollment : 631 participants
Allocation: Randomized
Intervention Model: Parallel Assignment
Masking: Single (Outcomes Assessor)
Primary Purpose: Health Services Research
Official Title: Value of Technology to Transfer Discharge Information
Study Start Date : December 2004
Primary Completion Date : August 2007
Study Completion Date : August 2007

Resource links provided by the National Library of Medicine

U.S. FDA Resources

Arms and Interventions

Arm Intervention/treatment
Experimental: Discharge communication software
Computerized-Physician-Order-Entry software application to facilitate communication at time of hospital discharge to patients, retail pharmacists, community physicians. Software had required fields, pick lists, standard drug doses, alerts, reminders, online reference information. Software prompted discharging physician to enter pending tests, order tests after discharge. Hospital physicians used software on day of discharge to generate four documents automatically: personalized letter to outpatient physician, legible prescriptions, and legible discharge order
Device: Discharge communication software
Computerized physician order entry software used by discharging physician
Other Names:
  • Discharge assistant
  • Hospital Information Systems
  • Medical Records Systems-Computerized
  • Electronic Discharge Summary
  • Medication Reconciliation
Active Comparator: Usual care discharge process
Hospital physicians and ward nurses completed handwritten discharge forms on the day of discharge. The forms contained blanks for discharge diagnoses, discharge medications, medication instructions, post discharge activities and restrictions, post discharge diet, post discharge diagnostic and therapeutic interventions, and appointments. Patients received handwritten copies of the forms, one page of which also included medication instructions and prescriptions
Other: Usual care discharge process
Other Names:
  • Usual care
  • handwritten

Outcome Measures

Primary Outcome Measures :
  1. Hospital Readmission, at Least One [ Time Frame: within 6 months after discharge ]
    Number of participants with at least one readmission within 6 months after discharge from index hospital visit

Secondary Outcome Measures :
  1. Patients' Perception of Discharge Process, Effectiveness, Satisfaction, Preparedness [ Time Frame: 1 week after discharge ]
  2. Patients' Perception of Discharge Process, Satisfaction [ Time Frame: 1 week after discharge ]
  3. Pharmacist Needed to Clarify the Discharge Prescription [ Time Frame: 1 day after discharge ]
  4. Pharmacist's Satisfaction With Discharge Prescription [ Time Frame: 1 day after discharge ]
  5. At Least One Adverse Event Within One Month After Discharge [ Time Frame: 1 month after discharge ]
    Number of participants with at least one adverse event within one month after discharge

  6. Patient's Satisfaction With Drug Information [ Time Frame: 1 week after discharge ]
  7. Primary Care Physician's Perception, Effectiveness [ Time Frame: 10 days after discharge ]
  8. Primary Care Physician's Perception, Satisfaction [ Time Frame: 10 days after discharge ]
  9. Discharge Physician Satisfaction With Discharge Process [ Time Frame: 6 months after using discharge process ]
  10. Number of Outpatient Visits [ Time Frame: within 6 months after discharge ]
  11. Number of Emergency Department Visits [ Time Frame: within 6 months after discharge ]
    Number of participants with at least one emergency department visit within six months after discharge

  12. Physician Time Spent to Complete the Discharge Application [ Time Frame: averaged over 2 years of patient enrollment ]

Eligibility Criteria

Information from the National Library of Medicine

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Ages Eligible for Study:   18 Years and older   (Adult, Senior)
Sexes Eligible for Study:   All
Accepts Healthy Volunteers:   No

Inclusion Criteria:

  • Inpatients at OSF Saint Francis Medical Center
  • Discharged by the hospitalist service or other inpatient services
  • High risk for poor post-discharge outcomes defined as probability of readmission (PRA) 0.4 or above

Exclusion Criteria:

  • Less than 18 years old
  • Unwilling or unable to provide written consent
  • Life expectancy less than 6 months
  • Will receive outpatient care from a primary care physician who is the same as the discharging physician
  • Do not speak English or Spanish
  • Not alert and oriented when admitted
  • Do not have telephone for post-discharge contact
  • Do not reside in Central Illinois
  • Will be discharged to a nursing home
  • Previously enrolled as subjects in the trial
Contacts and Locations

Information from the National Library of Medicine

To learn more about this study, you or your doctor may contact the study research staff using the contact information provided by the sponsor.

Please refer to this study by its ClinicalTrials.gov identifier (NCT number): NCT00101868

United States, Illinois
OSF Saint Francis Medical Center
Peoria, Illinois, United States, 61637
Sponsors and Collaborators
Agency for Healthcare Research and Quality (AHRQ)
University of Illinois at Chicago
Principal Investigator: James F Graumlich, MD University of Illinois College of Medicine
More Information


Responsible Party: james f. graumlich, Professor of Medicine, Agency for Healthcare Research and Quality (AHRQ)
ClinicalTrials.gov Identifier: NCT00101868     History of Changes
Other Study ID Numbers: 1R01HS015084-01 ( U.S. AHRQ Grant/Contract )
1R01HS015084-02 ( U.S. AHRQ Grant/Contract )
First Posted: January 17, 2005    Key Record Dates
Results First Posted: May 15, 2012
Last Update Posted: May 15, 2012
Last Verified: April 2012

Keywords provided by james f. graumlich, Agency for Healthcare Research and Quality (AHRQ):
Outcome and process assessment (health care)
Hospitals, teaching
Physicians, family
Medical records
Quality assurance, health care
Medical errors