Improving Patient Satisfaction Improving Patient Satisfaction

This study has been completed.
Sponsor:
Information provided by (Responsible Party):
Brent Joseph Morris, Vanderbilt University
ClinicalTrials.gov Identifier:
NCT01263639
First received: December 16, 2010
Last updated: June 30, 2014
Last verified: June 2014
Results First Received: November 11, 2013  
Study Type: Interventional
Study Design: Allocation: Randomized;   Intervention Model: Parallel Assignment;   Masking: Double Blind (Subject, Investigator, Outcomes Assessor)
Conditions: Satisfaction
Trauma
Interventions: Other: Orthopaedic Attending Biosketch Card
Other: Standard of care - No biosketch card

  Participant Flow
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Recruitment Details
Key information relevant to the recruitment process for the overall study, such as dates of the recruitment period and locations
January 2011 to December 2011. All patients were admitted from the ER to the orthopaedic trauma service and had operative injuries requiring surgery on the same admission.

Pre-Assignment Details
Significant events and approaches for the overall study following participant enrollment, but prior to group assignment
No text entered.

Reporting Groups
  Description
Intervention Group, Biosketch Card The investigators aim to improve the patient-physician relationship and improve patient satisfaction by providing a biosketch card of the attending orthopaedic trauma surgeon to the patient. The biosketch card will include a picture of the attending orthopaedic surgeon with a brief synopsis of his or her: education background, specialty, surgical interests, research interests, and other interests including hobbies.
Control Group, Standard Care The "intervention" group will receive an attending photo/biosketch card within 24 hours of admission while the control group will not. The control group will receive the usual/standard care as provided to all orthopaedic trauma admission patients without receiving a biosketch card.

Participant Flow:   Overall Study
    Intervention Group, Biosketch Card     Control Group, Standard Care  
STARTED     107     121  
COMPLETED     34     42  
NOT COMPLETED     73     79  
Lost to Follow-up                 66                 70  
Exclusion =Admission greater than 7 days                 7                 9  



  Baseline Characteristics
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Population Description
Explanation of how the number of participants for analysis was determined. Includes whether analysis was per protocol, intention to treat, or another method. Also provides relevant details such as imputation technique, as appropriate.
No text entered.

Reporting Groups
  Description
Intervention Group, Biosketch Card The investigators aim to improve the patient-physician relationship and improve patient satisfaction by providing a biosketch card of the attending orthopaedic trauma surgeon to the patient. The biosketch card will include a picture of the attending orthopaedic surgeon with a brief synopsis of his or her: education background, specialty, surgical interests, research interests, and other interests including hobbies.
Control Group, Standard Care The "intervention" group will receive an attending photo/biosketch card within 24 hours of admission while the control group will not. The control group will receive the usual/standard care as provided to all orthopaedic trauma admission patients without receiving a biosketch card.
Total Total of all reporting groups

Baseline Measures
    Intervention Group, Biosketch Card     Control Group, Standard Care     Total  
Number of Participants  
[units: participants]
  107     121     228  
Age  
[units: participants]
     
<=18 years     6     6     12  
Between 18 and 65 years     80     88     168  
>=65 years     21     27     48  
Age  
[units: years]
Mean ± Standard Deviation
  42.7  ± 17.3     41.9  ± 17.1     42.3  ± 15.8  
Gender  
[units: participants]
     
Female     43     52     95  
Male     64     69     133  
Region of Enrollment  
[units: participants]
     
United States     107     121     228  



  Outcome Measures

1.  Primary:   Patient Satisfaction as Measured by Giving an "Excellent" Score on a 5-point Rating   [ Time Frame: within 2 weeks of discharge and before first clinic appointment ]


  Serious Adverse Events


  Other Adverse Events


  Limitations and Caveats
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Limitations of the study, such as early termination leading to small numbers of participants analyzed and technical problems with measurement leading to unreliable or uninterpretable data
No adverse events. Limitations included poor patient follow-up due to poor patient participation with telephone call surveys.


  More Information
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Certain Agreements:  
All Principal Investigators ARE employed by the organization sponsoring the study.


Results Point of Contact:  
Name/Title: Dr. Brent J. Morris Orthopaedic Resident
Organization: Vanderbilt Medical Center
phone: 615-835-0699
e-mail: brent.j.morris@vanderbilt.edu


Publications of Results:

Responsible Party: Brent Joseph Morris, Vanderbilt University
ClinicalTrials.gov Identifier: NCT01263639     History of Changes
Other Study ID Numbers: Patient Satisfaction, Clinical Trial
Study First Received: December 16, 2010
Results First Received: November 11, 2013
Last Updated: June 30, 2014
Health Authority: United States: Institutional Review Board