The Effect of Time-Slot Scheduling and Active Choice on Biometric Screening Participation

This study has been completed.
Sponsor:
Collaborator:
Information provided by (Responsible Party):
National Bureau of Economic Research, Inc.
ClinicalTrials.gov Identifier:
NCT01305798
First received: November 30, 2010
Last updated: May 16, 2012
Last verified: May 2012
  Purpose

The goal of this project is to see if behavioral nudges will increase an individual's likelihood of participating in a biometric screening. The behavioral nudges under consideration are assigning preselected time-slots, encouraging subjects to make an active choice, and sending reminders.


Condition Intervention
The Focus of the Study is to Increase Biometric Screening Uptake.
Other: Scheduling and Active Choice for Biometric Participation

Study Type: Interventional
Study Design: Allocation: Randomized
Endpoint Classification: Efficacy Study
Intervention Model: Parallel Assignment
Masking: Single Blind (Subject)
Primary Purpose: Health Services Research
Official Title: The Effect of Time-Slot Scheduling and Active Choice on Biometric Screening Participation

Further study details as provided by National Bureau of Economic Research, Inc.:

Primary Outcome Measures:
  • Number of employees enrolled in the intervention who complete a biometric screening through their work on-site clinic. [ Time Frame: up to 6 months ] [ Designated as safety issue: No ]
    We will measure the employee biometric screening completion rates for each arm of the study.


Enrollment: 11000
Study Start Date: April 2011
Study Completion Date: August 2011
Primary Completion Date: August 2011 (Final data collection date for primary outcome measure)
Arms Assigned Interventions
Experimental: Control Arm
The control arm will be informed via e-mail of the window of dates during which they can take part in the on-site screening and will be given instructions for scheduling an appointment.
Other: Scheduling and Active Choice for Biometric Participation
The control group will be informed via e-mail of the window of dates during which they can take part in the on-site screening and will be given instructions for scheduling an appointment. The active choice and default option arm will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email. The active choice only arm will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening.
Experimental: Active Choice and Default Option Arm
The active choice and default option arm will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email.
Other: Scheduling and Active Choice for Biometric Participation
The control group will be informed via e-mail of the window of dates during which they can take part in the on-site screening and will be given instructions for scheduling an appointment. The active choice and default option arm will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email. The active choice only arm will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening.
Experimental: Active Choice Only Arm
The active choice only arm will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening.
Other: Scheduling and Active Choice for Biometric Participation
The control group will be informed via e-mail of the window of dates during which they can take part in the on-site screening and will be given instructions for scheduling an appointment. The active choice and default option arm will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email. The active choice only arm will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening.

Detailed Description:

The employees in our sample will schedule their time slot for a biometric screening via e-mail and a health service provider website. Much as is the case in the current system, the control group will be informed via e-mail of the window of dates during which they can take part in the on-site screening and given instructions for scheduling an appointment. The first treatment group, the active choice and default option arm, will be informed via e-mail of a preselected time and date for their screening, which we will have generated randomly. This group will be asked to accept the default time, schedule a different time, defer the scheduling decision, or decline to receive a screening by clicking the appropriate option in the email. The second treatment group, the active choice only arm, will be given the same information as the control group, but they will also be asked to make an appointment immediately, defer the scheduling decision, or decline to receive a screening. The two treatment groups will also receive email reminders one week before their appointment and again one day before their appointment.

  Eligibility

Ages Eligible for Study:   18 Years and older
Genders Eligible for Study:   Both
Accepts Healthy Volunteers:   No
Criteria

Inclusion Criteria:

  • Employee of Express Scripts
  • Employee at a targeted Express Scripts location

Exclusion Criteria:

  • Non-employees of Express Scripts
  Contacts and Locations
Choosing to participate in a study is an important personal decision. Talk with your doctor and family members or friends about deciding to join a study. To learn more about this study, you or your doctor may contact the study research staff using the Contacts provided below. For general information, see Learn About Clinical Studies.

Please refer to this study by its ClinicalTrials.gov identifier: NCT01305798

Locations
United States, Missouri
Express Scripts
St. Louis, Missouri, United States, 63121
Sponsors and Collaborators
National Bureau of Economic Research, Inc.
Investigators
Principal Investigator: David I Laibson, Ph.D National Bureau of Economic Research
  More Information

No publications provided

Responsible Party: National Bureau of Economic Research, Inc.
ClinicalTrials.gov Identifier: NCT01305798     History of Changes
Other Study ID Numbers: 0003, P30AG034532
Study First Received: November 30, 2010
Last Updated: May 16, 2012
Health Authority: United States: Institutional Review Board

Keywords provided by National Bureau of Economic Research, Inc.:
Biometric Screenings
Active Choice
Behavioral Economics
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ClinicalTrials.gov processed this record on September 18, 2014