Orthopaedic Patient Recognition of Attending Improves Satisfaction Evaluations (Orthopaedic PRAISE Study) (ORTHOPRAISE)

The recruitment status of this study is unknown because the information has not been verified recently.
Verified December 2010 by Vanderbilt University.
Recruitment status was  Not yet recruiting
Sponsor:
Information provided by:
Vanderbilt University
ClinicalTrials.gov Identifier:
NCT01263639
First received: December 16, 2010
Last updated: December 20, 2010
Last verified: December 2010
  Purpose

There is a paucity of data in the orthopaedic literature assessing patient satisfaction especially with regards to orthopaedic trauma. Furthermore, the investigators are not aware of any studies looking at utilization of methods to improve the patient's understanding of the primary orthopaedic surgeon that is directing his or her orthopaedic trauma care in order to improve patient satisfaction with overall orthopaedic trauma care.

The investigators aim to improve the patient-physician relationship and improve patient satisfaction by providing a biosketch card of the attending orthopaedic trauma surgeon to the patient. The biosketch card will include a picture of the attending orthopaedic surgeon with a brief synopsis of his or her: education background, specialty, surgical interests, research interests, and other interests including hobbies.

The investigators hypothesize that the biosketch card with the attending orthopaedic trauma surgeon's information and picture will improve the overall patient experience and patient satisfaction by helping to serve as a reminder of the treating surgeon. The reference card can be revisited during the initial hospitalization and even after discharge. The investigators propose that an increased recognition of the treating orthopaedic surgeon will increase patient satisfaction with their inpatient stay.


Condition Intervention
Patient Satisfaction
Other: Orthopaedic Attending Biosketch Card

Study Type: Interventional
Study Design: Allocation: Randomized
Intervention Model: Parallel Assignment
Masking: Double Blind (Subject, Investigator, Outcomes Assessor)
Official Title: Orthopaedic Patient Recognition of Attending Improves Satisfaction Evaluations (Orthopaedic PRAISE Study)

Resource links provided by NLM:


Further study details as provided by Vanderbilt University:

Primary Outcome Measures:
  • Patient satisfaction [ Time Frame: within 2 weeks of discharge and before first clinic appointment ] [ Designated as safety issue: No ]
    Within 2 weeks of discharge from the hospital, but before the patient's first clinic visit, each group will be called by the Professional Resource Group as part of regular quality improvement by the Vanderbilt Medical Center Department of Strategic Development. The patients will be asked a series of questions aimed at determining overall patient satisfaction based on interactions with the attending orthopaedic trauma surgeon.


Estimated Enrollment: 200
Study Start Date: January 2011
Estimated Study Completion Date: February 2012
Estimated Primary Completion Date: January 2012 (Final data collection date for primary outcome measure)
Arms Assigned Interventions
Experimental: Intervention Group, biosketch card
The investigators aim to improve the patient-physician relationship and improve patient satisfaction by providing a biosketch card of the attending orthopaedic trauma surgeon to the patient. The biosketch card will include a picture of the attending orthopaedic surgeon with a brief synopsis of his or her: education background, specialty, surgical interests, research interests, and other interests including hobbies.
Other: Orthopaedic Attending Biosketch Card
The "intervention" group will receive an attending photo/biosketch card within 24 hours of admission while the control group will not. The biosketch card will include a picture of the attending orthopaedic surgeon with a brief synopsis of his or her: education background, specialty, surgical interests, research interests, and other interests including hobbies.
Active Comparator: Control group, standard care
The "intervention" group will receive an attending photo/biosketch card within 24 hours of admission while the control group will not. The control group will receive the usual/standard care as provided to all orthopaedic trauma admission patients without receiving a biosketch card.
Other: Orthopaedic Attending Biosketch Card
The "intervention" group will receive an attending photo/biosketch card within 24 hours of admission while the control group will not. The biosketch card will include a picture of the attending orthopaedic surgeon with a brief synopsis of his or her: education background, specialty, surgical interests, research interests, and other interests including hobbies.

Detailed Description:

The "intervention" group will receive an attending photo/biosketch card within 24 hours of admission while the control group will not. The card will be delivered by a research assistant to the intervention group within 24 hours of admission. The research assistant will not notify the patient that the biosketch card is the intervention in order to maintain the integrity of the study. Furthermore, initiation of the consent process at this point would potentially introduce bias into the study if patients are made aware that we are evaluating their satisfaction based on whether they receive a card. Patients could potentially provide inaccurate and biased answers if required to complete a consent form. As a result, we have applied for a waiver of consent.

The investigators will record patient age, gender, and type of injury on admission and will record length of hospital stay. Each patient will randomized to the control group or the "intervention" group and will receive a biosketch card accordingly.

Within 2 weeks of discharge from the hospital, but before the patient's first clinic visit, each patient will be called by the Vanderbilt University Medical Center (VUMC) for a patient satisfaction telephone survey. The telephone surveyor will be blinded to the study. After the survey, the patient will be de-identified and the data will be forwarded to our statistician to analyze the data. The primary investigator (PI) and authors will be blinded to the quality improvement survey data until statistical analysis is completed.

  Eligibility

Ages Eligible for Study:   18 Years and older
Genders Eligible for Study:   Both
Accepts Healthy Volunteers:   No
Criteria

Inclusion Criteria:

  • Age 18-100 year old patients
  • English speaking
  • Admitted to the orthopaedic trauma surgery service
  • Isolated orthopaedic injury requiring orthopaedic surgery on the same admission

Exclusion Criteria:

  • <18 years old
  • traumatic brain injury
  • patients with prior orthopaedic trauma injuries treated at Vanderbilt University Medical Center (VUMC)
  • patients with prior patient patient-physician relationship with orthopaedic trauma attending
  • visually impaired patients
  • intubated/sedated patients
  • intoxicated patients
  Contacts and Locations
Choosing to participate in a study is an important personal decision. Talk with your doctor and family members or friends about deciding to join a study. To learn more about this study, you or your doctor may contact the study research staff using the Contacts provided below. For general information, see Learn About Clinical Studies.

Please refer to this study by its ClinicalTrials.gov identifier: NCT01263639

Contacts
Contact: Brent J Morris, MD 615-835-0699 brent.j.morris@vanderbilt.edu

Locations
United States, Tennessee
Vanderiblt University Medical Center Not yet recruiting
Nashville, Tennessee, United States, 37212
Contact: Brent J Morris, MD    615-835-0699    brent.j.morris@vanderbilt.edu   
Contact: Alex Jahangir, MD    615-835-4084    alex.jahangir@vanderbilt.edu   
Principal Investigator: Brent J Morris, MD         
Sub-Investigator: Alex Jahangir, MD         
Sponsors and Collaborators
Vanderbilt University
Investigators
Principal Investigator: Brent J Morris, MD Vanderbilt University
  More Information

No publications provided

Responsible Party: Brent J. Morris, MD, Vanderbilt University Department of Orthopaedic Surgery
ClinicalTrials.gov Identifier: NCT01263639     History of Changes
Other Study ID Numbers: ORTHOPRAISE
Study First Received: December 16, 2010
Last Updated: December 20, 2010
Health Authority: United States: Institutional Review Board

Keywords provided by Vanderbilt University:
patient satisfaction
patient-physician relationship
orthopaedic trauma

ClinicalTrials.gov processed this record on July 22, 2014